Frequently Asked Questions

How much is a Lettering Box?
A Lettering Box is $39  (Non renewing)                              

Lettering Box is no longer a subscription service. You now have the flexibility to shop whenever you want and need a box without worrying about renewal dates.                                                

What will happen to my old subscription plan?

All old subscriptions are currently being refunded in full, so please look out for an email notification once completed. We are working on a 5-10 business day cycle. Please allow 5-10 business days for it to show up in your account.

How Much Is Shipping?
USA – $4.99,  Canada – $ 9.99,  International – $19.99

When Do Boxes or Grab Bags Ship Out?

Boxes start to ship out every Friday after new theme announcement until sold out of the current theme.  Your First box will ship that Friday if you order by Wednesday (by 4pm CT). Orders placed after cut-off time will ship the following Friday.

USA SHIPPING (3-5 Business Days)  CANADA SHIPPING (5-7 Business Days)  INTERNATIONAL (7-10 Business Days)

What comes in a box?
It’s mostly a surprise every theme except for a few sneak peeks. Each box is curated around the selected theme and you get 12+ hand lettering supplies included. 

My Box Did Not Arrive Or There Are Items Missing, What Now?
Contact Member Services via email

I Want A Refund.

Please contact the Lettering Box Team. We can not offer a refund for boxes that have shipped. We can replace any missing or damaged items. Contact Member Services




Last Update (7/19/2019)