Thank you for subscribing to Lettering Box, please read this policy carefully.
1 How do I file for a refund?
1.1 You can contact customer service to help you through the process.
1.2 You can file direct through the claim center.
2 How long do I have to request a refund?
2.1 The timeline will depend on the reason you are requesting a refund. See #3 for details.
3 What is eligible for a refund?
3.1 Subscription cancellation before new box cycle. (Active accounts only, contact customer service to request refund before cancelling account)
3.2 Did not want to renew box. Contact customer service within 5 days of billed renewal.
3.3 Duplicate subscription orders. ( No time limit)